Testimonials for Adirondack Basement Systems

- What did you think of our Service Technician?      Very knowledgeable - Did our service technician explain the service to you?      Yes - Would you recommend our company to others?      Yes

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes- excellent job - What did you think of our installation crew?      Very courteous - What are your thoughts on our Design Specialist and the presentation?      Knowledgeable - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Phone book and advertisements in local papers - Overall, what were the top two reasons you chose us over another company?      1- Reputation 2- Quality in personnel  

"Everyone was happy go lucky and incredibly professional.  If I had to leave a message, my calls were returned within 24 hours"

"Just wanted to relay how much we appreciate the service we have received.  Mike C's. workmanship is wonderful and the service has been great.  It is so nice to know that the investment we have made to our basement (we have built a master bedroom) is protected by a reliable system!  Thanks so very much!"

My Service Technician Mike was very helpful, he explained a lot of things to me about my basement. Like how my Plumbing should be raised up. This was my 1st maintenance after having the system installed, and Mike explained everything he was going to do. I would definitely recommend Adirondack to my friends and family!

The crew were thorough and paid attention to detail. The final job was more extensive than initially presented. The office team was very helpful and was very knowledgeable. I was very happy with my results and glad I chose your company.

One of the best practices your company does is provide the same technician for each maintenance visit and also that he is the same person who put in the unit.  Michael is the best! He's very professional.  His knowledge of the units is tops!  And your office team is wonderful! They are always pleasant and work very hard to be accommodating to the customer's needs.  Since you've worked on my basement I've used it for storage and have referred you to others.

I just wanted to express how much we appreciate the service we have received. The workmanship is wonderful and the service has been great.  It's so nice to know that the investment we have made to our basement (now our master bedroom) is protected by such a reliable system!

Very satisfied with the performance of the staff in the office and the knowledge of the Design Specialist. The installation of the Sani-Dry helped the problem and we're very happy with the end results.

- How satisfied are you with the installation we completed for you?      I am very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      They were very nice young men - What are your thoughts on your Design Specialist and the presentation?      Done very well - Was our office team efficient and knowledgeable?      Yes

- How satisfied are you with the installation we completed for you?      Very satisfied. - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Friendly, professional & knowledgeable. A great bunch of guys- would recommend to anyone! - What are your thoughts on your Design Specialist and the presentation?      Good - Was our office team efficient and knowledgeable?      Yes - Any additonal comments?      Was very satisfied. Will know more if I ever get flooded again. Thank you!!

I wanted to highly recommend Leland Michaels' team who installed my mother's windows in Nov 2013!

- What did you think of our service technician?      He was very friendly and informative - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      It's a little costly for the work involved in the maintenance but worth it if it keeps it working! - What are your thoughts on our office team?      Great! - What have you done in the basement after the initial installation?      Built a new master bedroom! - Would you recommend our company to others?      Absolutely, we already have and continue to do so - Any additional comments?      Overall great service!

"In general I was told what to expect.  Discussed with installation staff what I needed to know; what they needed to know-then let them have at it.  They were courteous, did a good job, cleaned up.  At the end we discussed any modifications to what they did; they accommodated.  Short term everything was great; need time to see if things work."

Overall satisfaction with our company 5 Very detail oriented and very organized Experience with call representative 5   Salesperson and sales presentation 5 Bill was professional and informative. His inspection was extremely thorough, and he willingly answered any and all questions. Our installation crew 5 Chris and his 2 associates were great. They worked efficiently and did a super job. The cleanup process 5 They cleaned up extremely well. I was very pleased, and I could almost say they weren't even there except for the evidence of my new sump pump! What made you choose our company (Why did you choose us over the competition?) N/A I had 1 previous estimate, but I always saw your ad in The Clipper and The Savings Source, and you had good reviews online, so I called for an estimate. I loved your professionalism and attention to detail.