Testimonials for Adirondack Basement Systems

I can't say enough positive about the installation and foreman!  Your crew are absolute tops! Very professional.  Top notch foreman! I rate a 10....5 stars! Your office team was very helpful to me.  These guys make it so you can be proud of your business!  Your customer service is top notch! Your company is not only the expert, but best in class!

-What did you think of our service technician?      I was very happy with his service - Did our service technician explain the service to you?      Yes - Would you like for us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future services?      No - What are your thoughts on our office team?      Excellent - Would you recommend our company to others?      Yes

- What did you think of our service technician?      Courteous, patient, and personable - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No change - What are your thoughts on our office team?      Excellent- very pleasant to talk to and deal with - Would you recommend our company to others?      Yes - Any additional comments?      I am very pleased with the operation of the system installed- thank you again!

I have wanted this work done for years, but did not know who did it. I saw an ad in a flier and gave you a call. I'm very glad I did. Cement lifting and repair work looks great. Now lets just hope it stays where it is. All of the staff was wonderful.

"Chris and crew were VERY professional and worked in a timely manner, and were always on time!" "Our Sales presentation and Sales person...5 Stars."  I was referred to your company by Bennett Contracting.  I asked who did basement work and they said you were the best!

Very Professional! Worked in a timely manner. On time!  Removed some things I thought would get left behind.  I was referred by Bennet Contracting. I asked who did basement work and they said you were the best.  

I haven't had the installation done yet (scheduled for the end of the month) but, I wanted to drop a note to let you know about our experience so far!!! Tim introduced me to the Adirondack Basement Systems team. He was professional, thorough and patient with all of our questions and concerns. I enjoyed working with him. He made the experience an easier, more manageable one!!! Thank YOUMichelle D.

I had done work with your company previously and knew what to expect.  You did exactly what you said you were going to and again I am happy with the product and results!

I am very satisfied with the completed installation and the clean-up that followed the installation. The Installation Crew was very considerate and confident. The Design specialist and the presentation was very thorough. The knowledge of the office team was very helpful and pleasant. I did not have any references, I just got lucky. With all of the rain we have not had a drop of water in the basement!

Your installation completely stopped a problem we had for years. Water would seep into the outside window wells and we had to go out with a bucket and empty them.  The water would flow over the window sills and down the walls. Since your system was installed - NO MORE PROBLEM!  Dry walls and floors! Thanks again!

I was very satisfied with the work that was done to my basement. The Adirondack Basement System crew was very professional.

Leland was great! He is very professional and enthusiastic- very polite and knowledgeable about all aspects of the job he was to do. A very hard worker and seemed to relate well with his team. No debris was left behind- Everything was left as it was found! I really appreciated all the time that Doug, our Design Specialist, took to explain to me carefully what my particular situation needed. He used pictures, diagrams, and examples which really helped me get the big picture. The book you give out was very helpful to help understand the job. Also, I appreciated all the time he took taking pictures & studying the 'lay of the land' so to speak. It gave me a sense of confidence that the project was so carefully planned out before the actual work was done.

- How satisfied are you with the installation we completed for you?      Ok, however there were some sizing issues - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very good courteous and anxious to please - What are your thoughts on our Design Specialist and the presentation?      Informative - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      We had frost the night before the install so I am a little concerned about the cement holding, however I assume you will handle accordingly if there are any issues

- What did you think of our service technician?      Professional, knowledgeable - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Always helpful - What have you done in the basement after the initial installation?      Yearly maintenance, new battery, new pump - Would you recommend our company to others?      Yes  

- How satisfied are you with the installation we completed for you?      100% satisfied- they were great - Was clean-up satisfactory?      Very satisfied - What did you think of our installation crew?      They were great, very friendly - What are your thoughts on your Design Specialist and the presentation?      Excellent Was our office team efficient and knowledgeable?      Absolutely great - How did you hear about us? Have you seen our name anywhere else?      From a neighbor and a friend- you did their houses - Overall, what were the top two reasons you chose us over another company?      Price and the was everything was upfront - Any additional comments?      We can not say enough about Don and Ray- both were very pleasant. Don explained to us everything we were having done and more. I tell you they never stopped working. I will certainly recommend your company to everyone. Thank you ALL for a job well done!