Testimonials for Adirondack Basement Systems

I was very satisfied with my installation. They were very knowledgeable, courteous and hard working. They provided an excellent presentation and Doug was very informative and helpful. The reason I chose you was Doug's presentation and quality for the price. Thank you!!!

I am more than happy with the job you did for me!  Your crew was very professional, considerate and hard working.  I appreciated the fact that your design specialist Doug was very knowledgeable, professional, and not at all pushy!  Your knowledge of why I had water and the solutions to get rid of it made me choose you over any other company!

"I appreciate your assistance in having this work completed and the timeliness of being able to return to finish the work completely and accurately. The crew did an amazing job and were very professional. I would recommend the company to others and will most likely request additional work from you all to finish the basement in the future."

My Customer Care Technician Mike was very POLITE. He answered my questions and worked efficiently. He spent time explaining my system to me. He also explained what he was going to do to maintain it very well. Please contact me next year to have system maintenance. Your office staff is very courteous, caring, and has a positive attitude. With the DRY BASEMENT, we can now use it for storage!

Your service technician was on time, polite and appeared knowledgeable. Everything was absolutely explained. At this time there is nothing that could be done differently with future service. The office team is very fun and good. In the basement after the initial installation I have painted the walls as well was tiled the floor. I would recommend Adirondack Basement Systems to others.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Excellent - What did you think of our installation crew?      Very professional and friendly - What are your thoughts on your Design Specialist and the presentation?      Professional - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Phone book- monthly ad in circular - Overall, what were the top two reasons you chose us over another company?      Reputation, previous experience, referrals - Additional comments?      The work was originally scheduled for mid-June and luckily a spot opened up earlier and I was able to get the problem fixed sooner- it was GREATLY appreciated

"Chris and Korey were awesome!  I would recommend them to anyone, they made me feel comfortable and educated me on my installation.  Chris even called on his day off to be sure I was pleased with the job."

- What did you think of our service technician?      Very good, knowledgeable. Same person that installed the system originally - Did our service technician explain the service to you?      Yes, answered all of my questions - Would you like for us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Friendly, not pushy - Would you recommend our company to others?      Yes, system so far has worked very well! - Any additional comments?      Your systems seems to have solved our basement water problem thus far. Your technicians are friendly and helpful with our questions. My wife and I are very pleased with the system and feel we made the right decision going with your company

- How satisfied are you with the installation we completed for you?       Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Professional and courteous - What are your thoughts on your Design Specialist and the presentation?      Professional - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Friend- newspaper, internet search - Overall, what were the top two reasons you chose us over another company?      Reputation and referrals  

- What did you think of our service technician?      Knowledgeable, friendly - Did our service technician explain the service to you?      Yes - Would you like us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Polite - What have you done in the basement since the initial installation?      Painted the walls and floors - Would you recommend our company to others?      Yes

I was Satisfied! The crew was very busy and ready to work, they were very professional. The design specialist was very proper and informative. The reasons for choosing your company are Showed great professionalism over all. your design specialist was interested in helping us solve our problem and did a great job advising on what system we needed.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of the installation crew?      Very thorough - What are your thoughts on your Design Specialist and the presentation?      Very pleasant and honest - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Pennysaver - Overall, what were the top two reasons you chose us over another company?      Needed a specialty system

- How satisfied are you with the installation we completed for you?      Very professional and accomodating - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Polite, knowledgeable of their job, and hard working - What are your thoughts on your Design Specialist and the presentation?      Very thorough - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Pennysaver Ad - Overall, what were the top two reasons you chose us over another company?      Adirondack Basement Systems was the only company we met with!

"We've had an excellent experience with you.  The work you do is top-notch and the installers take care to make sure it looks even better than expected, paying attention to details. 

- What did you think of our service technician?      Very interested & helpful - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Fine - Would you recommend our company to others?      Yes