Testimonials for Adirondack Basement Systems

- What did you think of our service technician?      Punctual and pleasant - Did our service technician explain the service to you?      Yes and answered our questions Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      We have nothing but great things to say - What have you done in the basement after the initial installation?      Painted, decorated, and enjoy extra living space - Would you recommend our company to others?      Absolutely! - Any additional comments?      After years of dealing with a damp basement and unused space, we decided to invest in waterproofing our basement. We couldn't have chosen a better company to invest money in. We now have extra living space and don't have to worry about water and dealing with a sump pump in the middle of the basement floor! We would not hesitate to recommend Adirondack Basement Systems! It was well worth the money!

- How satisfied are you with the installation we completed for you?      Completely satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      knowledgeable, respectful, and patient (I asked lots of questions) - What are your thoughts on your Design Specialists and the presentation?      Tim was thorough, knowledgeable, made a clear and easy to understand presentation - Was our office team efficient and knowledgeable?      Yes- when I called with questions I received clear and prompt answers - How did you hear about us? Have you seen our name anywhere else?      Advertisements- Clipper Magazine, Saratoga Home Show - Overall, what were the top two reasons you chose us over another company?      25 year warranty on Clean Space; a fair price for the work done - Any additional comments?      The basement system is truly amazing! The cellar doesn't smell anymore and I actually like to go down to do the laundry. I can use the crawl space for storage now. The team did an exceptional job! Thank you so much!

"Recent service, June 10, Mike Coonrsdt went above and beyond to assure my system was functioning properly."

You were first one out a structural person advocated for you when you were mentioned by a colleague So far we were pleased We were most impressed with the smooth process and knowledge It was nice to have a contractor on time and schedule We would be more than happy to be a reference for your company. 

I was very satisfied with my installation. They were very knowledgeable, courteous and hard working. They provided an excellent presentation and Doug was very informative and helpful. The reason I chose you was Doug's presentation and quality for the price. Thank you!!!

I am more than happy with the job you did for me!  Your crew was very professional, considerate and hard working.  I appreciated the fact that your design specialist Doug was very knowledgeable, professional, and not at all pushy!  Your knowledge of why I had water and the solutions to get rid of it made me choose you over any other company!

"I appreciate your assistance in having this work completed and the timeliness of being able to return to finish the work completely and accurately. The crew did an amazing job and were very professional. I would recommend the company to others and will most likely request additional work from you all to finish the basement in the future."

My Customer Care Technician Mike was very POLITE. He answered my questions and worked efficiently. He spent time explaining my system to me. He also explained what he was going to do to maintain it very well. Please contact me next year to have system maintenance. Your office staff is very courteous, caring, and has a positive attitude. With the DRY BASEMENT, we can now use it for storage!

Your service technician was on time, polite and appeared knowledgeable. Everything was absolutely explained. At this time there is nothing that could be done differently with future service. The office team is very fun and good. In the basement after the initial installation I have painted the walls as well was tiled the floor. I would recommend Adirondack Basement Systems to others.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Excellent - What did you think of our installation crew?      Very professional and friendly - What are your thoughts on your Design Specialist and the presentation?      Professional - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Phone book- monthly ad in circular - Overall, what were the top two reasons you chose us over another company?      Reputation, previous experience, referrals - Additional comments?      The work was originally scheduled for mid-June and luckily a spot opened up earlier and I was able to get the problem fixed sooner- it was GREATLY appreciated

"Chris and Korey were awesome!  I would recommend them to anyone, they made me feel comfortable and educated me on my installation.  Chris even called on his day off to be sure I was pleased with the job."

- What did you think of our service technician?      Very good, knowledgeable. Same person that installed the system originally - Did our service technician explain the service to you?      Yes, answered all of my questions - Would you like for us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Friendly, not pushy - Would you recommend our company to others?      Yes, system so far has worked very well! - Any additional comments?      Your systems seems to have solved our basement water problem thus far. Your technicians are friendly and helpful with our questions. My wife and I are very pleased with the system and feel we made the right decision going with your company

- How satisfied are you with the installation we completed for you?       Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Professional and courteous - What are your thoughts on your Design Specialist and the presentation?      Professional - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Friend- newspaper, internet search - Overall, what were the top two reasons you chose us over another company?      Reputation and referrals  

- What did you think of our service technician?      Knowledgeable, friendly - Did our service technician explain the service to you?      Yes - Would you like us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Polite - What have you done in the basement since the initial installation?      Painted the walls and floors - Would you recommend our company to others?      Yes

I was Satisfied! The crew was very busy and ready to work, they were very professional. The design specialist was very proper and informative. The reasons for choosing your company are Showed great professionalism over all. your design specialist was interested in helping us solve our problem and did a great job advising on what system we needed.