The project went well and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop.
He mentioned that you also replace basement windows for $400 per window. I believe that we will be contacting you in the near future about those as well. We have 5 windows, but will probably start with 2 sometime this fall.
We look forward to the next major downpour so we can see the system in action.
Thanks again for the professional job.
Rick M. of Ballston Spa, NY
Mike Coonradt makes me feel so comfortable, I could not be happier with him. I hope to see Mike Coonradt for all future services!
Jane S. of Ballston Spa, NY
Tuesday, March 8th
"Love Doug. Love the installer. All great!"
Linda S. of Ballston Spa, NY
Wednesday, September 14th
"We had Zach come today to do our annual maintenance and he was great! Zach was very professional, explained everything he did and answered our questions thoroughly. We chose your company based on reviews and conversations with previous people who have used your company"
Bruce M. of Ballston Spa, NY
Wednesday, November 16th
"I would like to give a shoutout to Andrew's crew for being so great and informative!"
Robert G. of Ballston Spa, NY
Tuesday, October 22nd
We are EXTREMELY satisfied with the work you've done. The crew was very cooperative, pleasant, easy to talk to, and most of all professional. Your office team was very easy to work with and efficient....A++. Tim was our Design Specialist and one of the reasons we came to your company. We were also impressed with the online reviews and word of mouth, everyone says you're the BEST!!!
We would also like to add that after having other work done the last 3 years by other companies, it's a sigh of relief to see results and come home to a DRY BASEMENT! I wish we came to you sooner. THANK YOU!
Jennifer & Patrick K. of Watervliet, NY
Thursday, January 17th
- What did you think of our service technician?
He did a good job
- Did our service technician explain the service to you?
Yes
- Is there anything we could do differently for future service?
No
- What are your thoughts on our office team?
Good job
- Would you recommend our company to others?
Yes, if I knew they needed the service
David M. of Watervliet, NY
- How satisfied are you with the installation w completed for you?
Great job
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Very nice
- What are your thoughts on the Design Specialist and the presentation?
Great job
- Was our office team efficient and knowledgeable?
They were wonderful
- How did you hear about us? Have you ever seen our name anywhere else?
Mailing
- Overall, what were the top two reasons you chose us over another company?
Liked the system
Nancy P. of Watervliet, NY
"Great company to do business with, Very informative, no high pressure."
"EXCELLENT, Chris Hurley and associate was courteous, polite and very respectful. They were meticulously neat. They were punctual and worked non stop."
"Could not have asked for any better cleanup. Chris even washed the driveway."
Janice R. of Watervliet, NY
Friday, August 12th
- How satisfied are you with the installation we completed for you?
Very satisfied
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Excellent- started and finished the job on time
- What are your thoughts on your Design Specialist and the presentation?
Very thorough
- Was our office team efficient and knowledgeable?
Yes
- How did you hear about us?
From another customer
- Overall, what were the top two reasons you chose us over another company?
I believe you have the proper and permanent solution!
- Other comments:
Very professional. Everything was explained all along the way. I was invited to view all of the work being done and all of my questions were addressed. I would recommend Adirondack Basement Systems to my friends and neighbors!
Stephen and Barbara K. of Malden Bridge, NY
Our Design Specialist, Tim, was very knowledgeable and very thorough. He was very kind in explaining everything to me. I was most impressed with him. I am very satisfied with the work the crew did- they were all very nice young men. Adirondack Basement Systems has been very patient with any inquiries I had and very prompt in returning phone calls.
Ann & Nick C. of East Greenbush, NY
Thursday, August 9th
- What did you think of our service technician?
He's great!
- Did our service technician explain the service to you?
Yes
What are your thoughts on our office team?
Nice and friendly
- What have you done in the basement after our initial installation?
Had the floors stained
- Would you recommend our company to others?
Yes
George H. of East Greenbush, NY
"Saw your ad and decided to give it a try, my wife and I are very happy with Austin and the way the job turned out"
Dennis B. of East Greenbush, NY
Monday, May 23rd
I had my system installed March of 2005. It proved itself with last spring rains. The TripleSafe and SuperSump systems both worked great and there was no flooding during the June 2006 major flooding we had. Everything has been working well and the stress of a wet basement is no longer an issue. Thanks
Annie P. of Cohoes, NY
Tuesday, June 25th
The installation was good. I was satisfied with the clean-up. The guy mike out of the installation crew did a good job. The design specialist also did a good job. I was very impressed on the knowledge of all the workers, crew and office team. The reason for choosing Adirondack Basement System is the due to the pricing and the materials.