Testimonials for Adirondack Basement Systems

"I would like to give a shoutout to Andrew's crew for being so great and informative!"

We are EXTREMELY satisfied with the work you've done. The crew was very cooperative, pleasant, easy to talk to, and most of all professional.  Your office team was very easy to work with and efficient....A++.  Tim was our Design Specialist and one of the reasons we came to your company.  We were also impressed with the online reviews and word of mouth, everyone says you're the BEST!!! We would also like to add that after having other work done the last 3 years by other companies, it's a sigh of relief to see results and come home to a DRY BASEMENT! I wish we came to you sooner.  THANK YOU!

- What did you think of our service technician?      He did a good job - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Good job - Would you recommend our company to others?      Yes, if I knew they needed the service

- How satisfied are you with the installation w completed for you?      Great job - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very nice - What are your thoughts on the Design Specialist and the presentation?      Great job - Was our office team efficient and knowledgeable?      They were wonderful - How did you hear about us? Have you ever seen our name anywhere else?      Mailing - Overall, what were the top two reasons you chose us over another company?      Liked the system

"Great company to do business with, Very informative, no high pressure."   "EXCELLENT, Chris Hurley and associate was courteous, polite and very respectful. They were meticulously neat. They were punctual and worked non stop."   "Could not  have asked for any better cleanup. Chris even washed the driveway."    

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Excellent- started and finished the job on time - What are your thoughts on your Design Specialist and the presentation?      Very thorough - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      From another customer - Overall, what were the top two reasons you chose us over another company?      I believe you have the proper and permanent solution! - Other comments:      Very professional. Everything was explained all along the way. I was invited to view all of the work being done and all of my questions were addressed. I would recommend Adirondack Basement Systems to my friends and neighbors!

Our Design Specialist, Tim, was very knowledgeable and very thorough. He was very kind in explaining everything to me. I was most impressed with him. I am very satisfied with the work the crew did- they were all very nice young men. Adirondack Basement Systems has been very patient with any inquiries I had and very prompt in returning phone calls. 

- What did you think of our service technician?      He's great! - Did our service technician explain the service to you?      Yes What are your thoughts on our office team?      Nice and friendly - What have you done in the basement after our initial installation?      Had the floors stained - Would you recommend our company to others?      Yes

"Saw your ad and decided to give it a try, my wife and I are very happy with Austin and the way the job turned out"

I had my system installed March of 2005. It proved itself with last spring rains. The TripleSafe and SuperSump systems both worked great and there was no flooding during the June 2006 major flooding we had.  Everything has been working well and the stress of a wet basement is no longer an issue. Thanks

The installation was good. I was satisfied with the clean-up. The guy mike out of the installation crew did a good job. The design specialist also did a good job. I was very impressed on the knowledge of all the workers, crew and office team. The reason for choosing Adirondack Basement System is the due to the pricing and the materials.

I can't say enough positive about the installation and foreman!  Your crew are absolute tops! Very professional.  Top notch foreman! I rate a 10....5 stars! Your office team was very helpful to me.  These guys make it so you can be proud of your business!  Your customer service is top notch! Your company is not only the expert, but best in class!

-What did you think of our service technician?      I was very happy with his service - Did our service technician explain the service to you?      Yes - Would you like for us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future services?      No - What are your thoughts on our office team?      Excellent - Would you recommend our company to others?      Yes

- What did you think of our service technician?      Courteous, patient, and personable - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No change - What are your thoughts on our office team?      Excellent- very pleasant to talk to and deal with - Would you recommend our company to others?      Yes - Any additional comments?      I am very pleased with the operation of the system installed- thank you again!

I have wanted this work done for years, but did not know who did it. I saw an ad in a flier and gave you a call. I'm very glad I did. Cement lifting and repair work looks great. Now lets just hope it stays where it is. All of the staff was wonderful.