- How satisfied are you with the installation we completed for you?
Very good
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Mike was excellent
- What are your thoughts on your Design Specialist and the presentation?
Richard Keigley was very knowledgeable and helpful
- Was our office team efficient and knowledgeable?
Yes
- How did you hear about us? Have you seen our name anywhere else?
Internet
- Overall, what were the top two reasons you chose us over another company?
1. Richard Keigley and 2. Richard Keigley
James K. of Clifton Park, NY
- How satisfied are you with the installation we completed for you?
Very
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Polite and thorough
- What are your thoughts on your Design Specialist and the presentation?
Good
- Was our office team efficient and knowledgeable?
Yes
- How did you hear about us? Have you seen our name anywhere else?
Ad
- Overall, what were the top two reasons you chose us over another company?
1. I wanted the window to comply with code. 2. I wanted a company with experience in this area to complete the work
Nancy and Jim B. of Clifton Park, NY
- How satisfied are you with the installation we completed for you?
It looks like a good, clean job
- Was clean-up satisfactory?
Yes- he swept & shook out the mat
- What did you think of our installation crew?
Very polite, thorough, and knowledgeable
- What are your thoughts on your Design Specialist and the presentation?
Again, very informative
- Was our office team efficient and knowledgeable?
Yes! and friendly
- How did you hear about us?
Ads in the Clipper Magazine
- Overall, what were the top two reasons you chose us over another company?
We didn't bother looking at another company. All of our questions were answered by Tim and we felt confident that we have a superior product with superior service. We hope this will be a solution to our problem!
We're grateful for the service!!
Peggy C. of Clifton Park, NY
- How satisfied are you with the installation we completed for you?
Initial observation- very impressed & satisfied; will monitor 2 pits. Have scheduled quarterly maintenance because of abundance of iron present
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Very satisfied with knowledge and attitude
- What are your thoughts on your Design Specialist and the presentation?
Ok
- Was our office team efficient and knowledgeable?
Yes
- How did you hear about us? Have you seen our name anywhere else?
Website
- Overall, what were the top two reasons you chose us over another company?
Knowledge and professionalism
Mr & Mrs W. of Clifton Park, NY
- How satisfied are you with the installation we completed for you?
Very satisfied
- Was clean-up satisfactory?
They did a good job
- What did you think of our installation crew?
Tiger and Tim were great- very professional & really knew what they were doing.
- What are your thoughts on your Design Specialist and the presentation?
Good and my cellar looks great/ dry
- Was our office team efficient and knowledgeable?
Yes
- Any additional comments?
I'm very pleased and will be giving your name out!
Margaret C. of Clifton Park, NY
"I thought it was very important to say that Mike Coonradt is an excellent representation of your company. He is polite, respectful, and VERY informative."
Jordan C. of Clifton Park, NY
Tuesday, March 1st
- How satisfied are you with the installation we completed for you?
I am very satisfied with the installation which should prove to be a vast improvement over the previous arrangement.
- Was clean-up satisfactory?
Yes, although I did have to power vac and then wet mop basement floor to get rid of all the concrete dust on the floor. This is understandable however and not a reflection on clean-up performed by crew.
- What did you think of our installation crew?
They were extremely thorough and professional. Could not have been more pleased with the manner they went about their work and attitude they exhibited, answering any questions I might have.
- What are your thoughts on your Design Specialist and the presentation?
Mike was excellent! Can't say anything more
- Was our office team efficient and knowledgeable?
Absolutely!
Donald W. of Clifton Park, NY
Friday, November 1st
Michael C. - has been to our home many times and has always done a great job. He is effective, professional, courteous, on time, always leaves the work area clean.
John & Elaine D. of Halfmoon, NY
Wednesday, August 17th
Chris, it appears we are all set with the insulation inspection for my basement. I want to thank you for all your help working with the building department. The above and beyond is what sets small businesses like Adirondack Basement Systems apart from the competition. I will definitely recommend your company to anyone I know needing basement work done.
Regards,
Eric P.
Eric P. of Clifton Park, NY
Wednesday, August 24th
"Mike C. did a great job, we always hear good reports from people about Adirondack Basement Systems."
Frank K. of Clifton Park, NY
Monday, November 14th
"Seth gave me multiple options to try and fix my rain chute problem, and while were are still considering an exact solution, Seth tried his best to fix what he could in the meantime. I am so appreciative and happy that he came out to help!"
Lucy C. of Clifton Park, NY
Wednesday, July 24th
- What did you think of our service technician?
Very good and informative
- Did our service technician explain the service to you?
Yes
- Is there something we could do differently for future service?
No
- What are your thoughts on our office team?
Very professional
- What have you done in the basement after the initial installation?
Painted and patched some small cracks
- Would you recommend our company to others?
Yes
Glenn & Gloria M. of Ballston Spa, NY
Wednesday, June 5th
- What did you think of our service technician?
Very good, helpful
- Did our service technician explain the service to you?
Yes he did and then some
- Is there anything we could do differently for future service?
Not at this time- Thanks!
- What are your thoughts on our office team?
Just fine and very nice to talk with!
- What have you done in the basement after the initial installation?
Not too much at this time, but will sometime soon
- Would you recommend our company to others?
Absolutely!
Jeff O. of Ballston Spa, NY
Wednesday, June 5th
- How satisfied are you with the installation we completed for you?
Very
- Was clean-up satisfactory?
Very
- What did you think of our installation crew?
Polite, pleasant, respectful of our home, clean
- What are your thoughts on your Design Specialist and the presentation?
Very thorough- answered all of our questions
- Was our office team efficient and knowledgeable?
Extremely efficient and polite
- Overall, what were the top two reasons you chose us over another company?
Product and price
- Any additional comments?
Tim was very thorough in his description of the products and how home needed to be prepped. Installer (sorry I forgot his name) was meticulous and respectful of my home and garden- suggested that a flower be moved rather than disregarding it.
Thanks very much- my dad and neighbors were also impressed!
Trish G. of Ballston Spa, NY
Wednesday, June 5th
Adirondack Basement Systems,
The project went well, and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop.
He mentioned that you also do replacement basement windows. I believe we will be contacting you in the near future about those as well.
We look forward to the next major downpour so that we can see the system in action.
Thanks again for a professional job!
Karen & Rick M. of Ballston Spa, NY
Friday, November 1st