Testimonials for Adirondack Basement Systems

I was very satisfied with the installation- the system is neat and hopefully will work well when the next flood comes.  It has given me a worry free feeling. The clean up was satisfactory- all concrete debris was removed from basement and floor was swept clean. Sean's installation crew worked very hard, were pleasant, and completed the job on time. Richard Keigley had an excellent presentation and explained everything thoroughly.  I spoke to Joy and Carla in the office on numerous occasions, they were always pleasant and helpful. I chose your company because: the presentation was impressive, complete packet of information, and the discussion I had with existing customers. I really appreciated Kevin (the owner) calling me to discuss issues that i was having with the installation. After speaking to him and Sean everything turned out just fine.

The installation crew was friendly, knowledgeable and ready to explain everything.  The Design Specialist was very pleasant and confidence inspiring.  The cleanup was satisfactory and the office team was efficient and knowledgeable.  I chose Adirondack Basement Systems because they were professionally competent and anxious to please.  After agreeing on a solution to my basement problem and a price, a review at the office uncovered an alternate approach which is effective and a lower cost.  I was surprised and pleased that this happened.  It demonstrated the integrity of their operation.  I would not hesitate to use their services again and recommend them to others. 

We are very pleased with the installation of our waterguard system.  We are excited to be able to finally use the space.  The crew was excellent.  They arrived on time and were very knowledgeable.  They even finished a day early.  Our Design Specialist was excellent.  He was very knowledgeable about the products and worked hard to come up with a solution to our problem.  He also followed up with us to make sure everything was ok.  The office team was excellent, very friendly and polite.  We chose Adirondack Basement Systems because of their reputation in the community, knowledge and the friendliness of the staff.  My wife and I are extremely satisfied with our basement system.  Every employee that we came in contact with, either in person or by phone was friendly and polite.  I would recommend Adirondack Basement Systems to anyone looking for a solution to their basement problems.  The staff is very knowledgeable and hard working.  They will work until they find a solution to your problem. 

I was satisfied with the installation that was completed. The clean-up was great, I did not have to go back and clean again! They did an excellent job. The installation crew was knowledgeable and experienced. The Design Specialist explained the product and features well. The office team returned calls promptly.System seemed the best and most maintenance free, employed sold us seemed confident and knowledgeable.

I used Adirondack Basement Systems for basement waterproofing. I last used them for a maintenance check and to install a sump pump as well as a drainage system for my downstairs area. They were very good. I have not had any problems with what they have installed so far. I would use them again in the future.

- How satisfied are you witht he installation we completed for you?      Completely satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Nice, polite, informative - What are your thoughts on your Design Specialist and the presentation?      Knowledgeable - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Sean (installer) was polite and work was done in a timely matter. He put a drop cloth down on my hardwood floors and cleaned up after the job was done.  

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very polite & professional - What are your thoughts on your Design Specialist and the presentation?      Ok Was our office team efficient and knowledgeable?       Yes

I have to write and let you know what a terrific team you have working for you. They did more than expected (way more) and did it in a cheerful manner. They finished the job early and showed consideration for my property- way to go! Thank you

- How satisfied are you with the installation we completed for you?      The finished product exceeded our expectations. We were very satisfied. - Was clean-up satisfactory?      Absolutely - What did you think of our installation crew?      Very efficient, hardworking, and knowledgeable- especially your foreman Jason - What are your thoughts on your Design Specialist and the presentation?      Right on target. We got just what he showed us. - Was our office team efficient and knowledgeable?      Very - Any additional comments?      We would recommend your business anytime!

- What did you think of our service technician?      I wasn't home when he was here, but I was comfortable knowing your technicians are trustworthy - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Your team (especially Joy) are very friendly and make me feel that my convenience is the most important thing!! I really appreciate that. - What have you done in your basement after the initial installation?      Nothing yet, but I plan on installing a new carpet or floor covering - Would you recommend our company to others?      Absolutely! I've already commented to friends that if they need work they should contact you!  

Matt Kupic came to my house today for a damp crawlspace remedy estimate. What a great guy you have working for you at Adk Basement- very professional and explained all the solutions very clearly. Hope to have the work done this coming spring!

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes definitely - What did you think of our installation crew?      Well prepared, prompt, and efficient - What are your thoughts on your Design Specialist and the presentation?      Visual aids helped to understand the scope of the involved work - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Very satisfied with the work done

From the start of sealing up my basement cracks and installing a dehumidifier, I've been super satisfied with Adirondack Basement. Very accommodating and helpful. Honest and upfront. Mike Coonradt has been my primary technician. He is prompt, efficient, informative and helpful. Excellent I was impressed when I had my estimate done. I liked the representative and all ensuing experiences with Adirondack Basement.

"Very good experience, staff was Friendly and helpful.  There was some confusion over payment options and timing, but that was resolved quickly with the foreman and accountant at Adirondack.  Crew was professional and quick. Took time to explain what they were doing and answering questions.  Everything looked great afterwards."

Our service technician did an excellent job.  Adirondack Basement Systems always does an excellent job.  He explained the service to us.  The office team is impressive and always polite.  Ever since the initial installation we have been able to use the basement fully and there's no more dampness.  We would recommend your company anytime.  We could not be anymore pleased with them.  Our home was built in 1830 with a rubble foundation.  We couldn't leave the house without someone checking on it daily.  Now with this system, we go away weeks at a time without a worry in the world of the flooding we have had.  Even the Fire Dept. misses us from the times our sump pump and power went out.  Best investment we have made in the years we have lived here.  Thank you.  Why didn't you stop by long ago!!  You could of saved me gray hair and aging.