Testimonials for Adirondack Basement Systems

"Ron Patterson was just here to do my yearly service went out of his way to figure out how to do a repair/replacement on my one pump at the least cost and inconvenience to me. He was pleasant, and professional."

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very nice & helpful - What are your thoughts on your Design Specialist and the presentation?      Excellent - Was our office team efficient and knowledgeable?      Yes  

- What did you think of our service technician?      Nice guy- pleasant, answered all of the questions that I had - Did our service technician explain the service to you?      He explained how the UltraSump works - Is there anything we can do differently for future service?      No - What are your thoughts on our office team?      Helpful - What have you done in the basement after the initial installation?      Painted the floors after repairing the rough spots - Would you recommend our company to others?      Yes

"Mike has always explained the process of the service call and is very thorough in his work.  I have always been comfortable with the service provided because of Mike.  He is outstanding in his work and takes the time to review with you the work conducted."

From the start of sealing up my basement cracks and installing a dehumidifier, I've been super satisfied with Adirondack Basement. Very accommodating and helpful. Honest and upfront. Mike Coonradt has been my primary technician. He is prompt, efficient, informative and helpful. Excellent I was impressed when I had my estimate done. I liked the representative and all ensuing experiences with Adirondack Basement.

Our service technician did an excellent job.  Adirondack Basement Systems always does an excellent job.  He explained the service to us.  The office team is impressive and always polite.  Ever since the initial installation we have been able to use the basement fully and there's no more dampness.  We would recommend your company anytime.  We could not be anymore pleased with them.  Our home was built in 1830 with a rubble foundation.  We couldn't leave the house without someone checking on it daily.  Now with this system, we go away weeks at a time without a worry in the world of the flooding we have had.  Even the Fire Dept. misses us from the times our sump pump and power went out.  Best investment we have made in the years we have lived here.  Thank you.  Why didn't you stop by long ago!!  You could of saved me gray hair and aging. 

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Great! - How did you hear about us?      From CBC - Overall, what were the top two reasons you chose us over another company?      We knew you and know you had what we needed (sump pump)

- What did you think of our service technician?      Very satisfied - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Good - Would you recommend our company to others?      Yes  

- How satisfied are you with the installation we completed for you?      Initial observation- very impressed & satisfied; will monitor 2 pits. Have scheduled quarterly maintenance because of abundance of iron present - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very satisfied with knowledge and attitude - What are your thoughts on your Design Specialist and the presentation?      Ok - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Website - Overall, what were the top two reasons you chose us over another company?      Knowledge and professionalism  

"I thought it was very important to say that Mike Coonradt is an excellent representation of your company.  He is polite, respectful, and VERY informative."

Michael C. - has been to our home many times and has always done a great job. He is effective, professional, courteous, on time, always leaves the work area clean.

Chris, it appears we are all set with the insulation inspection for my basement.  I want to thank you for all your help working with the building department.  The above and beyond is what sets small businesses like Adirondack Basement Systems apart from the competition.  I will definitely recommend your company to anyone I know needing basement work done.   Regards, Eric P.

"Mike C. did a great job, we always hear good reports from people about Adirondack Basement Systems."

- What did you think of our service technician?      Very good and informative - Did our service technician explain the service to you?      Yes - Is there something we could do differently for future service?      No - What are your thoughts on our office team?      Very professional - What have you done in the basement after the initial installation?      Painted and patched some small cracks - Would you recommend our company to others?      Yes

Mike Coonradt makes me feel so comfortable, I could not be happier with him.  I hope to see Mike Coonradt for all future services!