Testimonials for Adirondack Basement Systems

"Excellent presentation. The Lawrence Janesky book DRY BASEMENT SCIENCE was also excellent.  Sean and his employees did an excellent job installing this system.  We choose Adirondack Basement after looking at other comments and especially the Ron Hazelton video. This video shows in detail what will actually happen during installation."    

Mike Coonradt came today to do our annual check up on our pump systems. He's been here before so I smile when I know he's coming back. He remembers things and asks the right questions. He's careful with the hose they use to fill the pump basin. He's extremely personable and reminds us to call if there are any issues. Adirondack Basement Systems gives us the most peaceful of minds considering the amount of water that could make it's way up from the water table. When you think about the kind of water damage that can happen it's best to get the correct system and company that backs up that system. Every penny was well spent! Thanks Adirondack Basement Systems.

- What did you think of our service technician?      Very polite, courteous, and knew what he was doing - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No- everything was very good - What are your thoughts on our office team?      They seemed very nice - What have you done in the basement since our initial installation?       We have finished the room into livable space. Your company also put in the subfloor. Everything has worked out great! - Would you recommend our company to others?      Yes - Additional comments:      Overall, we are very happy with the work you did. Our basement is now living space we enjoy a lot in a large part thanks to the system and subfloor Adirondack Basement Systems installed.

I am very satisfied with the waterproofing project. The Installation Team was very nice and helpful. Mike was very nice as well, he answered all of my questions satisfactory.

"Chris and his helper did an excellent job in installing our sump pump and sealing off the crawl space so we won't be dealing with a wet basement anymore.  Chris was very professional in his explanation of how the pump works and what to look out for.  They finished the project in a short period of time and brought me up to speed on anything that he felt we should be aware of.  They cleaned up so well after they finished the job that I hardly had to do anything further.  Great job by this crew from Basementy."

"Anytime we call everyone is pleasant and all calls are returned. Setting up an appointment time that fit our schedule was easy to do.  Ron Patterson was on time, knowledgeable, personable and answered all our questions.  My sister had your services installed a few years ago and was so impressed with your business that we also had a system installed. My girlfriend was having issues with her sump pump and water so I suggested she give you a call. She is now one of your customers. I tell anyone who will listen about your business."

The service technician was excellent and answered all of the questions. The Staff in the office was very professional and helpful. There were no changes made after the installation and I would recommend Adirondack Basement Systems.

"Mike was outside in the pouring rain fixing the drainage in our yard.  He exceeded all expectations."

"Ron Patterson was our latest tech to visit and perform our annual inspection.  Ron was very good.  He was concerned about costs and had the customer in mind."

"Mike C. is very professional.  Matt is prompt with appointments."

"Technician who same to the house to check the system this year 2016 (Mike Coonradt) was very thorough and made sure I understood everything he had done and the reasons."

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      They did very good work & left everything neat! - What are your thoughts on your Design Specialist and the presentation?      Very thorough - Was our office team efficient and knowledgeable?      Yes

- What did you think of our service technician?      Excellent! He explained things to me and educated me which was helpful because previous homeowner had the system installed - Did our service technician explain the service to you?      Yes - Is there anything we could do different for future service?      Keep doing an excellent job! - What are your thoughts on our office team?      Super! You tell me what to expect cost-wise, service wise, etc - Would you recommend our company to others?      Yes!

- What did you think of our service technician?      Very competent - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Very pleasant and professional - Would you recommend our company to others?      Yes  

- What did you think of our service technician?      Friendly & helpful - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Very friendly - What have you done in the basement after the initial installation?      Set up my quilting frame - Would you recommend our company to others?      Yes