Testimonials for Adirondack Basement Systems

- What did you think of our Service Technician?      He seemed knowledgeable and pleasant - Did our Service Technician explain the service to you?      Yes - Would you like us to contact you next year to remind you that your service is due?      Yes as I tend to forget otherwise - Is there anything we could do differently for future service?      Not sure - What are your thoughts on our office team?      Helpful & friendly - What have you done in the basement after the initial installation?      You added floor covering and battery backup for my sump pump - Would you recommend our company to others?      I already have!

"Michael is terrific!  Excellent! Friendly, very capable.  Could not be better."

"Ron Patterson provided efficient and timely expert service."

The Service Technician was very Professional and informative. Everything was explained. There is nothing that I am aware of that could be done differently at the time. The office team is very friendly. I have not done anything to my basement since the installation. Although Mike ( Your Service technician) gave me some important suggestions! I have already have recommended Adirondack Basement Systems to others.

- What did you think of our service technician?      Fine - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Terrific! - What have you done in the basement after the initial installation?      Regular annual maintenace - Would you recommend our company to others?      Yes

- What did you think of our service technician?      Professional & knowledgeable. Committed to doing the job right - Did our service technician explain the service to you?      Yes - What have you done in the basement since our initial installation?      Partially finished for pool room. Semi-finished partial for laundry room - Would you recommend our company to others?      Yes!

- How satisfied are you with the installation we completed for you?      Satsified - Was clean-up satisfactory?      Satisfactory - What did you think of our installation crew?      First rate - What are your thoughts on your Design Specialist and the presentation?      Mike arrived minutes after we first called. He probably overdesigned and then came back with Richard and they reduced the solution to only what they thought was necessary. They didn't try to sell us anything we didn't need. - Was our office team efficient and knowledgeable?      She talked us through an electrical problem the next day & moved up our appointment half a month. Couldn't be more pleased with Joy - How did you hear about us? Have you seen our name anywhere else?      Don't remember, but you did a job a couple years earlier - Overall, what were the top two reasons you chose us over another company?      We had some contractor that we called first who even I knew was bogus so then we called you guys and just listening to Richard convinced us! - Other comments?      If I was doing it again, I would extend the outdoor piping a little further as the lower backyard gets wet and I am not 100% convinced that there isn't a leak between the piping and the grate at the end because the soil is damp a couple of feet up the line. I made a skinny ditch past the exit which I think is a partial solution. The inside work I would say is perfect. We just had a big thunderstorm and I had no concerns. The office staff are so quick and accommodating. And your estimators & installers all deserve raises!

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Friendly, courteous, professional - What are your thoughts on your Design Specialist and the presentation?      He was very knowledgeable - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      A friend recommended you. Yellow Pages - Overall, what were the top 2 reasons you chose us over another company?      Recommendation of a friend

- How satisfied are you with the installation we completed for you?      So far everything looks fine - Was clean-up satisfactory?      Yes- the area effected was swept, vaccumed, and picked up - What did you think of our installation crew?      They were knowledgeable and friendly - What are your thoughts on your Design Specialist and the presentation?      He took his time and was very thorough - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Installation was moved to another area slightly off from where originally stated. A little confused on battery back up life

"I had my yearly inspection today. Mike Coonradt is an outstanding service technician and answered all my questions completely."

"Always friendly, polite and accomodating.  This was a maintenance call performed by Ron Patterson. He arrived on time, was very pleasant and professional. Performed the annual service call on our sump pump system quickly yet thoroughly. The perfect maintenance experience."

"This is a technician call review: Ron Patterson performed a maintenance call on our existing system on 11/28/16 to replace a pump. He was early to the appointment (which was great), efficient, explained the problem and the work he was doing and got the job done well. Thank you!"

- What did you think of our Service Technician?      Very knowledgeable and helpful - Did our Service Technician explain the service to you?      Yes - Would you like for us to contact you next year to remind you that your service is due?      Sure - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Helpful - Would you recommend our company to others?      Yes

"Ron Patterson was very efficient and professional when he came to do the annual inspection.  We used another company and they made the basement water problem worse. We spoke to a very knowledgeable Adirondack Basement representative and saw a presentation at the Albany Home Show. You guys are great!"

"Always pleased with the quality of the service provided.  Mike was efficient, fully explained all issues and very pleasant to work with.  They offered the most comprehensive and efficient system for converting our crawl space to a useable storage basement. Each year since, their service has been economical and comprehensive."