- How satisfied are you with the installation we completed for you?
Very satisfied
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Good guys- polite, good communication. Sean was excellent as foreman!
- What are your thoughts on your Design Specialist and the presentation?
Knowledgeable
- Was office team efficient and knowledgeable?
Yes- appreciated reminder call from Joy
- How did you hear about us?
Yellow Pages
- Overall, what were the top two reasons you chose us over another company?
Warranty, wanted a dry basement
Linda P. of Pittsfield, MA
Very Satisfied. I love it! The guys were very professional. Cleaned up all the dust and dirt after job was completed. Design Specialist did a good job.
Ed S. of South Glens Falls, NY
Tuesday, January 31st
The reason for picking Adirondack Basement Systems is for their reputation and guarantee. I was very happy with the installation and the staff of Adirondack Basement Systems. Their knowledge and ability to answer all my questions was wonderful. Thank you!
Theodore G. of Glens Falls, NY
Monday, July 1st
Very satisfied with the work that was done to my Crawl-Space. Satisfied with the politeness, respect and knowledge that of both the office staff and design specialist.
James C. of Glens Falls, NY
Tuesday, January 31st
The installation was successful and I am very happy with it. The crew Joe and Andrew were great, along with the office staff. Thank you
Mr & Mrs K. of Queensbury, NY
Friday, January 18th
- How satisfied are you with the installation we completed for you?
Extremely satisfied
- Was clean-up satisfactory?
Not dusty at all
- What did you think of our installation crew?
One man crew- extremely efficient, neat, and unobtrusive. A pleasure- explained 'process' and what to expect . Very knowledgeable!
- What are your thoughts on your Design Specialist and the presentation?
Explained system well and no pressure presentation- just stated reasons why this system was the one that would work for me
- Was out office team efficient and knowledgeable?
Very helpful in scheduling the appt at a convenient time for me before I left for vacation
- Any additional comments?
You have my recommendation!
Evelyn K. of Queensbury, NY
Thursday, December 13th
3/19/07
Dear Kevin,
Last year about this time I purchased one of your Triple Safe Sump Pump Systems to alleviate a severe water problem in my basement. Since that time, my moisture problems has been completely eliminated.
My first annual service was just completed, and the technician, Mike, was timely, courteous, and capable.
Based on my total satisfaction with the quality of your product and service, I felt the need to thank you and offer to be a referral source for you in the future.
Once again, thank you for your professionalism, and please let me know if you need a testimonial.
Paul W. of Queensbury, NY
- How satisfied are you with the installation we completed for you?
Very
- Was clean-up satisfactory?
Yes
- Was our office team efficient and knowledgeable?
Yes
- Overall, what were the top two reasons you chose us over another company?
Local and a strong recommendation from a friend
James L. of Queensbury, NY
"Sales rep helped explain everything we were considering. After deciding to try and approach our wet basement issue from the outside, we called him several months later. He was very responsive, window wells were ordered immediately. We will consider ABS for future improvements."
Terri W. of Queensbury, NY
Wednesday, September 14th
Our service tech Mike is a very knowledgeable person. He knows his job. He explained everything that he was doing as he did it. Anytime I have called, I have been treated very well. Since the initial installation, our basement has become extra living space. I have told everyone how good your service is. It is very comforting to do business with a service that doesn't just take your money and forget you. My wife and I are very pleased that we selected Adirondack Basement Systems to take care of our home. Thank you again.
Linda L. of Fort Edward, NY
Wednesday, June 26th
Your crew did a great job! They were on time and professional. The clean-up was spot less. You finished in one day and covered two rooms! A lot of work was done and it looks great! Tim answered all my questions and the book provided was a big help.
Michael D. of Fort Edward, NY
Monday, July 1st
- How satisfied are you with the installation we completed for you?
Very
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
He was very nice and worked efficiently and quickly
- What are your thoughts on the Design Specialist and the presentation?
Impressed
- Was our office team efficient and knowledgeable?
Yes
- How did you hear about us?
Home show
- Overall, what were the top two reasons you chose us over another company?
Didn't look elsewhere
Raymond and Linda V. of Fort Edward, NY
The installation crew is very hard working. The design specialist is very helpful. The office team is very knowledgeable. I'm very satisfied with the work of Adirondack Basement Systems.
John B. of Hoosick Falls, NY
Tuesday, July 9th
- How satisfied are you with the installation we completed for you?
Very satisfied
- Was clean-up satisfactory?
Excellant
- What did you think of our installation crew?
Very efficient and very helpful
- What are your thoughts on the Design Specialist and the presentation?
He was very knowledgeable and accommodating
- Was our office team efficient and knowledgeable?
Excellent, especially Joy who made a copy of instructions we lost for the hydrometer and mailed them to us
- How did you hear about us? Have you seen our name anywhere else?
Yellow pages of phone book
- Overall, what were the top two reasons you chose us over another company?
No one else offered this type of service. The company personnel were pleasant and accommodating
Carolyn S. of Dalton, MA
I am very happy with my new window, it is just what I needed. Clean-up was excellent, your crew was very careful and neat. Your Design Specialist was very helpful and explained everything. Any other questions I had were quickly answered just by a phone call.
Sandra A. of Diamond Point, NY
Wednesday, July 10th