Testimonials for Adirondack Basement Systems

We are very pleased with the installation of our waterguard system.  We are excited to be able to finally use the space.  The crew was excellent.  They arrived on time and were very knowledgeable.  They even finished a day early.  Our Design Specialist was excellent.  He was very knowledgeable about the products and worked hard to come up with a solution to our problem.  He also followed up with us to make sure everything was ok.  The office team was excellent, very friendly and polite.  We chose Adirondack Basement Systems because of their reputation in the community, knowledge and the friendliness of the staff.  My wife and I are extremely satisfied with our basement system.  Every employee that we came in contact with, either in person or by phone was friendly and polite.  I would recommend Adirondack Basement Systems to anyone looking for a solution to their basement problems.  The staff is very knowledgeable and hard working.  They will work until they find a solution to your problem. 

I was satisfied with the installation that was completed. The clean-up was great, I did not have to go back and clean again! They did an excellent job. The installation crew was knowledgeable and experienced. The Design Specialist explained the product and features well. The office team returned calls promptly.System seemed the best and most maintenance free, employed sold us seemed confident and knowledgeable.

I used Adirondack Basement Systems for basement waterproofing. I last used them for a maintenance check and to install a sump pump as well as a drainage system for my downstairs area. They were very good. I have not had any problems with what they have installed so far. I would use them again in the future.

- How satisfied are you witht he installation we completed for you?      Completely satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Nice, polite, informative - What are your thoughts on your Design Specialist and the presentation?      Knowledgeable - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Sean (installer) was polite and work was done in a timely matter. He put a drop cloth down on my hardwood floors and cleaned up after the job was done.  

- How satisfied are you with the installation we completed for you?      The finished product exceeded our expectations. We were very satisfied. - Was clean-up satisfactory?      Absolutely - What did you think of our installation crew?      Very efficient, hardworking, and knowledgeable- especially your foreman Jason - What are your thoughts on your Design Specialist and the presentation?      Right on target. We got just what he showed us. - Was our office team efficient and knowledgeable?      Very - Any additional comments?      We would recommend your business anytime!

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very polite & professional - What are your thoughts on your Design Specialist and the presentation?      Ok Was our office team efficient and knowledgeable?       Yes

I have to write and let you know what a terrific team you have working for you. They did more than expected (way more) and did it in a cheerful manner. They finished the job early and showed consideration for my property- way to go! Thank you

- What did you think of our service technician?      I wasn't home when he was here, but I was comfortable knowing your technicians are trustworthy - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Your team (especially Joy) are very friendly and make me feel that my convenience is the most important thing!! I really appreciate that. - What have you done in your basement after the initial installation?      Nothing yet, but I plan on installing a new carpet or floor covering - Would you recommend our company to others?      Absolutely! I've already commented to friends that if they need work they should contact you!  

Matt Kupic came to my house today for a damp crawlspace remedy estimate. What a great guy you have working for you at Adk Basement- very professional and explained all the solutions very clearly. Hope to have the work done this coming spring!

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes definitely - What did you think of our installation crew?      Well prepared, prompt, and efficient - What are your thoughts on your Design Specialist and the presentation?      Visual aids helped to understand the scope of the involved work - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Very satisfied with the work done

Your service technician is very well spoken and is capable of answering any questions. Mike the service technician is definitely an asset to your company. Even though the phone was busy sometimes the office staff was great. After the installation our basement is now fully furnished. I would recommend your company to others.

I was very satisfied! They did an amazing job at cleaning up. The crew was very productive, very professional, neat and they kept us informed throughout the whole installation process. Your Design Specialist and the presentation he did a wonderful job. Your office team is very efficient and knowledgeable.

I like dealing with local businesses and feel very secure with your company.  Michael was very informative and helpful.  Both the Design Specialist and the office team were very knowledgeable.  I am very satisfied with my SaniDry system and feel that you have and will continue to give me the right advice for my basement.

There was great communication and follow-through from the office staff. Our Design Specialist's (Richard) suggestions were spot on for what we needed. The installation crew was very fast, efficient, and knowledgable. Kudos to Leland and the crew! I would have liked more caulking done.

- What did you think of our service technician?      Pleasant, knowledgeable, and helpful - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Good follow through - What have you done in the basement after the initial installation?      Basement is now finished living space - Would you recommend our company to others?      Yes