Testimonials for Adirondack Basement Systems

I have to write and let you know what a terrific team you have working for you. They did more than expected (way more) and did it in a cheerful manner. They finished the job early and showed consideration for my property- way to go! Thank you

- What did you think of our service technician?      I wasn't home when he was here, but I was comfortable knowing your technicians are trustworthy - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Your team (especially Joy) are very friendly and make me feel that my convenience is the most important thing!! I really appreciate that. - What have you done in your basement after the initial installation?      Nothing yet, but I plan on installing a new carpet or floor covering - Would you recommend our company to others?      Absolutely! I've already commented to friends that if they need work they should contact you!  

Matt Kupic came to my house today for a damp crawlspace remedy estimate. What a great guy you have working for you at Adk Basement- very professional and explained all the solutions very clearly. Hope to have the work done this coming spring!

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes definitely - What did you think of our installation crew?      Well prepared, prompt, and efficient - What are your thoughts on your Design Specialist and the presentation?      Visual aids helped to understand the scope of the involved work - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Very satisfied with the work done

Your service technician is very well spoken and is capable of answering any questions. Mike the service technician is definitely an asset to your company. Even though the phone was busy sometimes the office staff was great. After the installation our basement is now fully furnished. I would recommend your company to others.

I was very satisfied! They did an amazing job at cleaning up. The crew was very productive, very professional, neat and they kept us informed throughout the whole installation process. Your Design Specialist and the presentation he did a wonderful job. Your office team is very efficient and knowledgeable.

I like dealing with local businesses and feel very secure with your company.  Michael was very informative and helpful.  Both the Design Specialist and the office team were very knowledgeable.  I am very satisfied with my SaniDry system and feel that you have and will continue to give me the right advice for my basement.

There was great communication and follow-through from the office staff. Our Design Specialist's (Richard) suggestions were spot on for what we needed. The installation crew was very fast, efficient, and knowledgable. Kudos to Leland and the crew! I would have liked more caulking done.

- What did you think of our service technician?      Pleasant, knowledgeable, and helpful - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Good follow through - What have you done in the basement after the initial installation?      Basement is now finished living space - Would you recommend our company to others?      Yes

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very nice- once he started almost didn't know he was here - What are your thoughts on your Design Specialist and the presentation?      Very hones- didn't try to sell what we didn't need - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Local advertising - Overall, what were the top two reasons you chose us over another company?      Presentation and BBB Rating    

- How satisfied are you with the installation we completed for you?      It looks like a good, clean job - Was clean-up satisfactory?      Yes- he swept & shook out the mat - What did you think of our installation crew?      Very polite, thorough, and knowledgeable - What are your thoughts on your Design Specialist and the presentation?      Again, very informative - Was our office team efficient and knowledgeable?      Yes! and friendly - How did you hear about us?      Ads in the Clipper Magazine - Overall, what were the top two reasons you chose us over another company?      We didn't bother looking at another company. All of our questions were answered by Tim and we felt confident that we have a superior product with superior service. We hope this will be a solution to our problem! We're grateful for the service!!

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      They did a good job - What did you think of our installation crew?      Tiger and Tim were great- very professional & really knew what they   were doing. - What are your thoughts on your Design Specialist and the presentation?      Good and my cellar looks great/ dry - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      I'm very pleased and will be giving your name out!

- How satisfied are you with the installation we completed for you?      I am very satisfied with the installation which should prove to be a vast improvement over the previous arrangement. - Was clean-up satisfactory?      Yes, although I did have to power vac and then wet mop basement floor to get rid of all the concrete dust on the floor. This is understandable however and not a reflection on clean-up performed by crew. - What did you think of our installation crew?      They were extremely thorough and professional. Could not have been more pleased with the manner they went about their work and attitude they exhibited, answering any questions I might have. - What are your thoughts on your Design Specialist and the presentation?      Mike was excellent! Can't say anything more - Was our office team efficient and knowledgeable?      Absolutely!  

"Seth gave me multiple options to try and fix my rain chute problem, and while were are still considering an exact solution, Seth tried his best to fix what he could in the meantime. I am so appreciative and happy that he came out to help!"

Adirondack Basement Systems, The project went well, and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop. He mentioned that you also do replacement basement windows. I believe we will be contacting you in the near future about those as well. We look forward to the next major downpour so that we can see the system in action. Thanks again for a professional job!