The project went well and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop.
He mentioned that you also replace basement windows for $400 per window. I believe that we will be contacting you in the near future about those as well. We have 5 windows, but will probably start with 2 sometime this fall.
We look forward to the next major downpour so we can see the system in action.
Thanks again for the professional job.
Rick M. of Ballston Spa, NY
"Love Doug. Love the installer. All great!"
Linda S. of Ballston Spa, NY
Wednesday, September 14th
"I would like to give a shoutout to Andrew's crew for being so great and informative!"
Robert G. of Ballston Spa, NY
Tuesday, October 22nd
We are EXTREMELY satisfied with the work you've done. The crew was very cooperative, pleasant, easy to talk to, and most of all professional. Your office team was very easy to work with and efficient....A++. Tim was our Design Specialist and one of the reasons we came to your company. We were also impressed with the online reviews and word of mouth, everyone says you're the BEST!!!
We would also like to add that after having other work done the last 3 years by other companies, it's a sigh of relief to see results and come home to a DRY BASEMENT! I wish we came to you sooner. THANK YOU!
Jennifer & Patrick K. of Watervliet, NY
Thursday, January 17th
- How satisfied are you with the installation w completed for you?
Great job
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Very nice
- What are your thoughts on the Design Specialist and the presentation?
Great job
- Was our office team efficient and knowledgeable?
They were wonderful
- How did you hear about us? Have you ever seen our name anywhere else?
Mailing
- Overall, what were the top two reasons you chose us over another company?
Liked the system
Nancy P. of Watervliet, NY
"Great company to do business with, Very informative, no high pressure."
"EXCELLENT, Chris Hurley and associate was courteous, polite and very respectful. They were meticulously neat. They were punctual and worked non stop."
"Could not have asked for any better cleanup. Chris even washed the driveway."
Janice R. of Watervliet, NY
Friday, August 12th
- How satisfied are you with the installation we completed for you?
Very satisfied
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Excellent- started and finished the job on time
- What are your thoughts on your Design Specialist and the presentation?
Very thorough
- Was our office team efficient and knowledgeable?
Yes
- How did you hear about us?
From another customer
- Overall, what were the top two reasons you chose us over another company?
I believe you have the proper and permanent solution!
- Other comments:
Very professional. Everything was explained all along the way. I was invited to view all of the work being done and all of my questions were addressed. I would recommend Adirondack Basement Systems to my friends and neighbors!
Stephen and Barbara K. of Malden Bridge, NY
- What did you think of our service technician?
He's great!
- Did our service technician explain the service to you?
Yes
What are your thoughts on our office team?
Nice and friendly
- What have you done in the basement after our initial installation?
Had the floors stained
- Would you recommend our company to others?
Yes
George H. of East Greenbush, NY
The installation was good. I was satisfied with the clean-up. The guy mike out of the installation crew did a good job. The design specialist also did a good job. I was very impressed on the knowledge of all the workers, crew and office team. The reason for choosing Adirondack Basement System is the due to the pricing and the materials.
Michele A. of Cohoes, NY
Wednesday, July 10th
I can't say enough positive about the installation and foreman! Your crew are absolute tops! Very professional. Top notch foreman! I rate a 10....5 stars! Your office team was very helpful to me. These guys make it so you can be proud of your business! Your customer service is top notch! Your company is not only the expert, but best in class!
Karen T. of Cohoes, NY
Friday, June 21st
"Chris and crew were VERY professional and worked in a timely manner, and were always on time!" "Our Sales presentation and Sales person...5 Stars." I was referred to your company by Bennett Contracting. I asked who did basement work and they said you were the best!
Sam W. of Nassau, NY
Tuesday, September 27th
I haven't had the installation done yet (scheduled for the end of the month) but, I wanted to drop a note to let you know about our experience so far!!! Tim introduced me to the Adirondack Basement Systems team. He was professional, thorough and patient with all of our questions and concerns. I enjoyed working with him. He made the experience an easier, more manageable one!!! Thank YOUMichelle D.
Michelle D. of Wynantskill, NY
Monday, July 1st
I am very satisfied with the completed installation and the clean-up that followed the installation. The Installation Crew was very considerate and confident. The Design specialist and the presentation was very thorough. The knowledge of the office team was very helpful and pleasant. I did not have any references, I just got lucky. With all of the rain we have not had a drop of water in the basement!
Mrs R. of Waterford, NY
Friday, January 18th
Your installation completely stopped a problem we had for years. Water would seep into the outside window wells and we had to go out with a bucket and empty them. The water would flow over the window sills and down the walls. Since your system was installed - NO MORE PROBLEM! Dry walls and floors! Thanks again!
Gil R. of Waterford, NY
Monday, June 3rd
I was very satisfied with the work that was done to my basement. The Adirondack Basement System crew was very professional.
Cathy and Robert M. of Waterford, NY
Tuesday, July 9th