Testimonials for Adirondack Basement Systems

I was very satisfied! They did an amazing job at cleaning up. The crew was very productive, very professional, neat and they kept us informed throughout the whole installation process. Your Design Specialist and the presentation he did a wonderful job. Your office team is very efficient and knowledgeable.

I like dealing with local businesses and feel very secure with your company.  Michael was very informative and helpful.  Both the Design Specialist and the office team were very knowledgeable.  I am very satisfied with my SaniDry system and feel that you have and will continue to give me the right advice for my basement.

There was great communication and follow-through from the office staff. Our Design Specialist's (Richard) suggestions were spot on for what we needed. The installation crew was very fast, efficient, and knowledgable. Kudos to Leland and the crew! I would have liked more caulking done.

- What did you think of our service technician?      Pleasant, knowledgeable, and helpful - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Good follow through - What have you done in the basement after the initial installation?      Basement is now finished living space - Would you recommend our company to others?      Yes

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very nice- once he started almost didn't know he was here - What are your thoughts on your Design Specialist and the presentation?      Very hones- didn't try to sell what we didn't need - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Local advertising - Overall, what were the top two reasons you chose us over another company?      Presentation and BBB Rating    

- How satisfied are you with the installation we completed for you?      It looks like a good, clean job - Was clean-up satisfactory?      Yes- he swept & shook out the mat - What did you think of our installation crew?      Very polite, thorough, and knowledgeable - What are your thoughts on your Design Specialist and the presentation?      Again, very informative - Was our office team efficient and knowledgeable?      Yes! and friendly - How did you hear about us?      Ads in the Clipper Magazine - Overall, what were the top two reasons you chose us over another company?      We didn't bother looking at another company. All of our questions were answered by Tim and we felt confident that we have a superior product with superior service. We hope this will be a solution to our problem! We're grateful for the service!!

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      They did a good job - What did you think of our installation crew?      Tiger and Tim were great- very professional & really knew what they   were doing. - What are your thoughts on your Design Specialist and the presentation?      Good and my cellar looks great/ dry - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      I'm very pleased and will be giving your name out!

- How satisfied are you with the installation we completed for you?      I am very satisfied with the installation which should prove to be a vast improvement over the previous arrangement. - Was clean-up satisfactory?      Yes, although I did have to power vac and then wet mop basement floor to get rid of all the concrete dust on the floor. This is understandable however and not a reflection on clean-up performed by crew. - What did you think of our installation crew?      They were extremely thorough and professional. Could not have been more pleased with the manner they went about their work and attitude they exhibited, answering any questions I might have. - What are your thoughts on your Design Specialist and the presentation?      Mike was excellent! Can't say anything more - Was our office team efficient and knowledgeable?      Absolutely!  

"Seth gave me multiple options to try and fix my rain chute problem, and while were are still considering an exact solution, Seth tried his best to fix what he could in the meantime. I am so appreciative and happy that he came out to help!"

Adirondack Basement Systems, The project went well, and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop. He mentioned that you also do replacement basement windows. I believe we will be contacting you in the near future about those as well. We look forward to the next major downpour so that we can see the system in action. Thanks again for a professional job!

The project went well and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop. He mentioned that you also replace basement windows for $400 per window. I believe that we will be contacting you in the near future about those as well. We have 5 windows, but will probably start with 2 sometime this fall. We look forward to the next major downpour so we can see the system in action. Thanks again for the professional job.

"Love Doug. Love the installer. All great!"

"I would like to give a shoutout to Andrew's crew for being so great and informative!"

"I would rate the job done definitely a 5. The true test will be when all this snow and ice melt but I am confident that there will not be any issues. I would have that crew do any additional work we may need in the future. Thanks for a job well done."

We are EXTREMELY satisfied with the work you've done. The crew was very cooperative, pleasant, easy to talk to, and most of all professional.  Your office team was very easy to work with and efficient....A++.  Tim was our Design Specialist and one of the reasons we came to your company.  We were also impressed with the online reviews and word of mouth, everyone says you're the BEST!!! We would also like to add that after having other work done the last 3 years by other companies, it's a sigh of relief to see results and come home to a DRY BASEMENT! I wish we came to you sooner.  THANK YOU!