- How satisfied are you with the installation we completed for you?
Very
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Very nice- once he started almost didn't know he was here
- What are your thoughts on your Design Specialist and the presentation?
Very hones- didn't try to sell what we didn't need
- Was our office team efficient and knowledgeable?
Yes
- How did you hear about us? Have you seen our name anywhere else?
Local advertising
- Overall, what were the top two reasons you chose us over another company?
Presentation and BBB Rating
Teri O. of Clifton Park, NY
- How satisfied are you with the installation we completed for you?
It looks like a good, clean job
- Was clean-up satisfactory?
Yes- he swept & shook out the mat
- What did you think of our installation crew?
Very polite, thorough, and knowledgeable
- What are your thoughts on your Design Specialist and the presentation?
Again, very informative
- Was our office team efficient and knowledgeable?
Yes! and friendly
- How did you hear about us?
Ads in the Clipper Magazine
- Overall, what were the top two reasons you chose us over another company?
We didn't bother looking at another company. All of our questions were answered by Tim and we felt confident that we have a superior product with superior service. We hope this will be a solution to our problem!
We're grateful for the service!!
Peggy C. of Clifton Park, NY
- How satisfied are you with the installation we completed for you?
Very satisfied
- Was clean-up satisfactory?
They did a good job
- What did you think of our installation crew?
Tiger and Tim were great- very professional & really knew what they were doing.
- What are your thoughts on your Design Specialist and the presentation?
Good and my cellar looks great/ dry
- Was our office team efficient and knowledgeable?
Yes
- Any additional comments?
I'm very pleased and will be giving your name out!
Margaret C. of Clifton Park, NY
- How satisfied are you with the installation we completed for you?
I am very satisfied with the installation which should prove to be a vast improvement over the previous arrangement.
- Was clean-up satisfactory?
Yes, although I did have to power vac and then wet mop basement floor to get rid of all the concrete dust on the floor. This is understandable however and not a reflection on clean-up performed by crew.
- What did you think of our installation crew?
They were extremely thorough and professional. Could not have been more pleased with the manner they went about their work and attitude they exhibited, answering any questions I might have.
- What are your thoughts on your Design Specialist and the presentation?
Mike was excellent! Can't say anything more
- Was our office team efficient and knowledgeable?
Absolutely!
Donald W. of Clifton Park, NY
Friday, November 1st
"Seth gave me multiple options to try and fix my rain chute problem, and while were are still considering an exact solution, Seth tried his best to fix what he could in the meantime. I am so appreciative and happy that he came out to help!"
Lucy C. of Clifton Park, NY
Wednesday, July 24th
Adirondack Basement Systems,
The project went well, and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop.
He mentioned that you also do replacement basement windows. I believe we will be contacting you in the near future about those as well.
We look forward to the next major downpour so that we can see the system in action.
Thanks again for a professional job!
Karen & Rick M. of Ballston Spa, NY
Friday, November 1st
The project went well and the workers were excellent. Austin was our project manager, and he's very knowledgeable, keeping us in the loop.
He mentioned that you also replace basement windows for $400 per window. I believe that we will be contacting you in the near future about those as well. We have 5 windows, but will probably start with 2 sometime this fall.
We look forward to the next major downpour so we can see the system in action.
Thanks again for the professional job.
Rick M. of Ballston Spa, NY
"Love Doug. Love the installer. All great!"
Linda S. of Ballston Spa, NY
Wednesday, September 14th
"I would like to give a shoutout to Andrew's crew for being so great and informative!"
Robert G. of Ballston Spa, NY
Tuesday, October 22nd
We are EXTREMELY satisfied with the work you've done. The crew was very cooperative, pleasant, easy to talk to, and most of all professional. Your office team was very easy to work with and efficient....A++. Tim was our Design Specialist and one of the reasons we came to your company. We were also impressed with the online reviews and word of mouth, everyone says you're the BEST!!!
We would also like to add that after having other work done the last 3 years by other companies, it's a sigh of relief to see results and come home to a DRY BASEMENT! I wish we came to you sooner. THANK YOU!
Jennifer & Patrick K. of Watervliet, NY
Thursday, January 17th
- How satisfied are you with the installation w completed for you?
Great job
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Very nice
- What are your thoughts on the Design Specialist and the presentation?
Great job
- Was our office team efficient and knowledgeable?
They were wonderful
- How did you hear about us? Have you ever seen our name anywhere else?
Mailing
- Overall, what were the top two reasons you chose us over another company?
Liked the system
Nancy P. of Watervliet, NY
"Great company to do business with, Very informative, no high pressure."
"EXCELLENT, Chris Hurley and associate was courteous, polite and very respectful. They were meticulously neat. They were punctual and worked non stop."
"Could not have asked for any better cleanup. Chris even washed the driveway."
Janice R. of Watervliet, NY
Friday, August 12th
- How satisfied are you with the installation we completed for you?
Very satisfied
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Excellent- started and finished the job on time
- What are your thoughts on your Design Specialist and the presentation?
Very thorough
- Was our office team efficient and knowledgeable?
Yes
- How did you hear about us?
From another customer
- Overall, what were the top two reasons you chose us over another company?
I believe you have the proper and permanent solution!
- Other comments:
Very professional. Everything was explained all along the way. I was invited to view all of the work being done and all of my questions were addressed. I would recommend Adirondack Basement Systems to my friends and neighbors!
Stephen and Barbara K. of Malden Bridge, NY
- What did you think of our service technician?
He's great!
- Did our service technician explain the service to you?
Yes
What are your thoughts on our office team?
Nice and friendly
- What have you done in the basement after our initial installation?
Had the floors stained
- Would you recommend our company to others?
Yes
George H. of East Greenbush, NY
The installation was good. I was satisfied with the clean-up. The guy mike out of the installation crew did a good job. The design specialist also did a good job. I was very impressed on the knowledge of all the workers, crew and office team. The reason for choosing Adirondack Basement System is the due to the pricing and the materials.