Testimonials for Adirondack Basement Systems

"We were so impressed with Matthew and Colby! They were courteous, professional, and all around awesome. We would give them 10+ stars and would definitely return as a customer because of this experience."    Thumbs Up!

"Excellent presentation. The Lawrence Janesky book DRY BASEMENT SCIENCE was also excellent.  Sean and his employees did an excellent job installing this system.  We choose Adirondack Basement after looking at other comments and especially the Ron Hazelton video. This video shows in detail what will actually happen during installation."    

"Ron Patterson came in to perform our annual dehumidifier service. He was outstanding; arriving as scheduled, he was friendly, knowledgeable and efficient.  On April 23, 2014, I had William Seabridge of Adirondack Basement assess my basement. They recommended the installation of a Sani Dry air system to eliminate dampness. The installation was handled in a timely and professional manner. At that time, I determined that they were an outstanding company that provided great service. I was sorry that I did not have install the Sani Dry system earlier. They did not try to sell me products or services that I did not need. I highly recommend them!"

Mike Coonradt came today to do our annual check up on our pump systems. He's been here before so I smile when I know he's coming back. He remembers things and asks the right questions. He's careful with the hose they use to fill the pump basin. He's extremely personable and reminds us to call if there are any issues. Adirondack Basement Systems gives us the most peaceful of minds considering the amount of water that could make it's way up from the water table. When you think about the kind of water damage that can happen it's best to get the correct system and company that backs up that system. Every penny was well spent! Thanks Adirondack Basement Systems.

"David Eatz was very knowledgeable and kind and I was happy with the solutions he offered and everything following, to take care of me. Once Tim and crew showed up, they were fantastic. I was super impressed as I have a hard time trusting people in my home, and never once felt uneasy with David, Tim, or crew and my basement was cleaner than ever once they left. Everybody went above and beyond, even Alicia, who helped me with scheduling."

Call Center...they answered all my concerns.  Sales Representative...they were great didn't over sell recommended only what I needed and explained everything clearly.  Installation Crew...WOW what a great crew they worked like a well-oiled machine,,they explained what they were doing how it worked answer all my concerns ,, best of all they left my basement cleaner then it was great job.  

"I would like to take this opportunity to express my appreciation for the service I received today. Brandon, Sam, and Louis were very professional, courteous, respectful, informative, and took care to do a great job. They also were considerate of making sure, under the snowy conditions, that they kept the property clean. I could tell they like what they do and have pride in doing it. They worked very well as a team. As a 44 year U.S. Air Force veteran, I can see Brandon is an excellent leader and an adroit craftsman. I enjoyed having them here and appreciate their efforts."

Tom R.'is a customer from Lake Pleasant, NY. His family has two beautiful 95 year-old cabins in the Adirondack Mountains. Due to the age of the structures, they were beginning to settle because the piers that supported the floor were badly damaged. Tom R. hired Adirondack Basement Systems to fix the problem using SmartJacks to support the structure. In this video Tom talks about the experience with the company. "This is a company that is very easy to work with and I will recommend them to everyone", says Tom.

  Mr. and Mrs. Hoyt fromBallston Lake, NY were looking for a company to fix a bowing wall problem in their basement. They called several companies in the area and never heard back from any of them. They then, saw one of our ads and decided to give us a call. This video talks about their experience with Adirondack Basement Systems, from the first phone call all through the installation and completion of the project "They are very professional, very polite, they were very respectful to me, my wife and the property. I did not have an issue with anything.", says Mr. Hoyt.

Ten years ago, Tom M. hired Adirondack Basement Systems to fix his Medusa, NY home's basement which had serious water seepage and mold problems. Ever since Adirondack installed the waterproofing system, the basement has been bone dry! Tom is so happy with the results, he recommends Adirondack Basement Systems to his friends and neighbors every change he gets! "I tell all my friends that own homes that if they have any issues to check out Adirondack Basement Systems because they did such a good job for me and I am really happy with what they did!", says Tom.

"Sean was great...very knowledgeable & professional...easy to talk to...explaining why changes were necessary...not being pushy to have us purchase products we didn't want.  We were amazed at how well the crew cleaned up"

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes, very satisfactory - What did you think of our installation crew?      Great crew - What are your thoughts on your Design Specialist and the presentation?      Very satisfied - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Completely satisfied

- How satisfied are you with the installation we completed?      The installation appears to be satisfactory. - Was clean-up satisfactory?      Clean-up was adequate. - What did you think of our installation crew?      The crew were friendly and appeared to be competent and completed the job in a timely manner. - What are your thoughts on your Design Specialist and the presentation?      He was friendly and professional. He understood the problem and knew how to fix it. - Was our office team efficient and knowledgable?      They were competent and fully met the requirements. - Any additional comment?      This was a 'good job!'

Our system was installed in 2005. We have Mike come and service it yearly. Mike is an excellent asset to your company, he explains everything he will be doing to maintain the system. Your office team is always responsive and courteous. A few years back we installed a WINE CELLAR!

"Chris and his crew transformed our crawlspace into a very livable space.  If I was 3 and a half feet tall it would be perfect!  It is now dry and nice looking a 180 degree turn from where it started.  Thank you."