Testimonials for Adirondack Basement Systems

We are very satisfied with our job! It went exactly as presented. Everyone was considerate and professional. So far the new system has kept the basement BONE DRY during a lot of rain! We are very pleased.

"I would definitely hire this company again if needed.  Everyone was very nice and the job was done very professionally.  When the job was done you would hardly know that they were there."

We are very satisfied with the installation that Adirondack Basement Systems did!!!! Don Rose and his installation crew made sure that the grounds were completely clean when they finished!!!! They were thorough in the explanation of what they were going to do, when they were going to do it, and when they were going to be finished. My design specialist Richard Keigley explained everything thoroughly and was a pleasure to work with. We decided on your company because my home inspector recommended you, plus the Dry CrawlSpace Science book was really informative (they sent this to my for free prior to my evaluation).Our crawl space was VERY WET and the house had a MUSTY smell ALL OF THE TIME. Within a week of the completed installation there was NO LONGER A MUSTY SMELL. The crawl space is NOW DRY and will PROTECT MY HOME INVESTMENT FOR YEARS TO COME!!!!! THANK YOU!!!! Marilyn O.

Everything was very successful, the installation, Crew and the office staff. Everyone knew what they were talking about and were always very helpful. The reason for choosing Adirondack Basement Systems is due to the process and options.

I was always very satisfied, they were very professional. The Design Specialist explained everything very successfully. The office staff was very knowledgeable. Thank you Adirondack Basement Systems, office team, Crew, and Design Specialist my basement is now dry!

We are very pleased with the way the basement came out. We had mold & crumbling walls, the floor was in poor condition and it was always damp. Now it's like we have a whole new area in the home where we can finally store things and it smells good!  the windows, floor, and BrightWall look great! They also did a nice job on the outside of the windows with cement around the foundation.  I used to hate going down there and now I can even walk in my basement without shoes on.  Great job!

- How satisfied are you with the installation we completed for you?           Very - Was clean-up satisfactory?           Yes - What did you think of our installation crew?           Excellent - What are your thoughts on your Design Specialist and the presentation?           Excellent - Was our office team efficient and knowledgable?           Yes - Any additional comments?           Highly recommended

- How satisified are you with the installation we completed for you?      Seems to be good, but too short of time to tell yet. The man who installed the equipment was on time, pleasant, and very professional. - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Great - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      Mr Keigley spent a little too much time at our home, BUT seemed to be very knowledgeable, pleasant, interesting, and a very nice man.

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very professional, knowledgeable, and courteous (Hard Workers!) - What are your thoughts on the Design Specialist and the presentation?      He provided detailed info on the whole project including cost - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Advertisements/ TV - Overall, what were the top two reasons you chose us over another company?      Reputable- we didn't get any other estimates - Other Comments:      We were very pleased with the way the basement came out. We had mold and crumbling walls, the floor was in poor condition and it was always damp. Now it's like we have a whole new area in the home where we can finally store things and it smells good! The windows, floor, and BrightWall look great! They also did a nice job on the outside of the windows with cement around the foundation. I used to hate going down there and now I can even walk without shoes on! Great job!! While it was on the expensive side, it was worth it.

"Doug was great.  Very intelligent and explained everything very well."

Ron Patterson provided excellent customer service in servicing our Sani-Dry dehumidifier and getting it running smoothly again. We're very appreciative!

"Original project was for two inserts and one slider. Day of installation came and I was told that inserts wouldn't fit and I would get three window sliders. It worked out fine, but a heads up explaining the change before installation would have been nice. Otherwise, great job.  Zachary Holmes was very professional and did a great job.  Adirondack Basements was one of the only companies to perform basement window work, and the quote was exactly the amount I expected to pay."

Adirondack Basement Systems had to brace up the cellar wall which was being pushed in by water pressure, install a french drain along the wall and install sumps to get rid of any water that got it. They also installed a dehumidifier to keep the basement dry and mold free. They are a busy company and took several weeks for their estimator/ engineer to get to us but when he did, he spent several hours measuring/ examining and explaining their procedures, products, and techniques. It was a couples months more before they could start the job but once started, they were fast, neat, and courteous. The wall power braces actually pushed the basement wall back a little. The drains along the wall were put in place after they jack hammered a trough for them, weep holes were drilled in the block to relieve any water build up, and the drain was cemented over- a really nice job. We got the triple safe sump pump system with triple redundancy pumps- two electric motors and a battery powered motor- to ensure the water is out of the sump. They also installed a  large dehumidifier which also drains to the sump. We also had their electrician install the two power lines from the breaker box to the two pump motors. Adirondack Basement Systems did a really great job and given the work involved and equipment installed, at a very reasonable cost.

- How satisfied are you with the installation we completed for you?       Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very knowledgeable - What are your thoughts on our Design Specialist and the presentation?      Very good - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Home show - Overall, what were the top two reasons you chose us over another company?      Friends/ recommendation  

What made you choose our company (Why did you choose us over the competition?)..."Yours seemed the most knowledgeable. Just had our yearly service and Ron Patterson did a terrific job. It is a joy working with someone so nice."