Testimonials for Adirondack Basement Systems

I would definitely recommend your company to others.  Your office team is very nice and informative.  They care about the customer.  I've had several very nice, confident, hard workers! feel confident with Adirondack Basement Systems.  The service has worked well for me so far.

I am extremely satisfied with the work you've done.  The area was cleaner than before the work was started!  The crew was wonderful! They couldn't have been better!!  I have already referred you to my real estate lawyer and will continue to refer this company for a long time!

We chose Adirondack Basement Systems because of your unique CleanSpace and the previous referrals in your informational packet I received.  Tim was professional and answered all of our questions well.  We were very satisfied with our installation and crew.  The guys were very professional, courteous, and clean.  They were very prompt.  I was surprised they showed up 15 minutes early.  Both Sean and Steve were well mannered and polite.  They worked quietly and efficiently and were done quickly.  We're very impressed and pleased with our service and we will definitely be back and will tell others!

I am very satisfied with the work done. The crew was prompt, courteous, and professional. And the clean up job they did was immaculate. The gentleman that came to my house, Larry, was very thorough. I picked you because of all the wonderful references and the technology you use. It is so nice not to worry about how wet will the basement be after rain. I hear the pump turning on and I know all is taken care of. The peace of mind is wonderful.

I want to thank you for the great job you did in our basement. This completed what we started several years ago. The work was completed in a timely and professional manner. Although there were a couple of things I perceived to be as problems, there was a quick response to resolve and explain why these things are this way. This was the second major undertaking, and once again we are very satisfied. THANK YOU!

- What did you think of our service technician?      Professional and very courteous - Did our service technician explain the service to you?      Yes- quite thoroughly - Is there anything we could do differently for future service?      Not at this point in time - What are your thoughts on our office team?      Anyone I have spoken to has been responsive and courteous

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Great - What did you think of our installation crew?      Only 1 man- Did a great job! - What did you think of our Design Specialist and the presentation?      Not needed this time- we extended the drain spout - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      You did my basement 1 year ago, we are pleased with a dry basement!     

- What did you think of our service technician?      Great- very friendly and informative - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Super - What have you done in the basement after the initial installation?      We can use it! I can put clothes, Christmas stuff, everything downstairs - Would you recommend our company to others?      Yes - Any additional comments?      I wish I had done this earlier in my home and work!

"I am so happy with my install by Kerry, Andrew, and crew. Great job team!" 

Everything was wonderful and I could not be happier with the work that I have had done by Adirondack Basement Systems. The knowledge that they can provide for you is great. There was not an issue with any of my questions they had answers for everything. I saw my neighbors installation and i saw great it looked. Thank you!

We are extremely satisfied. The clean-up was absolutely perfect. The installation crew was terrific, I have never seen two people work harder. The Design Specialist and the presentation was very good. He was able to explain what was wrong and how this would correct the problem. The office team was very knowledgeable. They were helpful in scheduling around my limited availability. After seeing you at the home show and after Doug's presentation, we did not even think to contact another company. I am confident that my basement will stay dry now and since having this done there is definitely an improvement in the smell of my basement!

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      They were very good - What are your thoughts on our Design Specialist and the presentation?      He was very thorough - Was our office team efficient and knowledgeable?      Yes  

- What did you think of our service technician?      Great - Did our service technician explain the service to you?      Great - What are your thoughts on our office team?      Great - What have you done in the basement since our initial installation?      Finished it - Would you recommend our company to others?      Yes

- What did you think of our service technician?      Informative, friendly - Did our service technician explain the service to you?      Yes - Would you recommend our company to others?      Yes

- What did you think of our service technician?      Mike is a great asset to your company. He answers all questions very well, is friendly, efficient, and could not be better! - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Excellent - What have you done in the basement after the initial installation?      Taken advantage of its dryness to store many things - Would you recommend our company to others?      Yes - Any additional comments?      Keep Mike happy!! He is great! We always want him to do our servicing.