Testimonials for Adirondack Basement Systems

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Sean and his crew did a great job. They were very friendly and didn't mind answering any questions I might have. They were careful not to cause damage to wires. - What are your thoughts on your Design Specialist and the presentation?      Michael did a good job explaining the different options. He made logical recommendations and didn't high pressure us to buy anything we didn't need. - Was our office team efficient and knowledgeable?      Office team was very efficient. Cathy was very knowledgeable, friendly, and accommodating. - Any additional comments?      Thank you

"After over 1 year of dealing with no shows and no return calls from other contractors I figured I would give you guys a try. From my first contact with your staff right through the project completion (Austin did a super job!), I want to thank you all for exemplary customer service and professionalism. Nice to find a company that listens to and cares about their customers!"

"I had my yearly inspection today. Mike Coonradt is an outstanding service technician and answered all my questions completely."

"Always friendly, polite and accomodating.  This was a maintenance call performed by Ron Patterson. He arrived on time, was very pleasant and professional. Performed the annual service call on our sump pump system quickly yet thoroughly. The perfect maintenance experience."

"Haley was very great, thorough and very pleasant. She is definitely an asset to the company. Way to go!"

"Brett was great and I want to let everyone know how professional he is!" 

Everyone from the office team to the crew and of course our Design Specialist were great!  We were impressed with your ability to get the work done by a specific date. We're very satisfied with the job and appreciate the clean-up job of the crew.  Doug was great, and it was nice to not have a pushy salesman. We're really HAPPY with our new Scapewell window! Every time we go into the basement we're AMAZED by how light it is!

The installation crew were very polite, considerate and generally a pleasure to work with. They left no mess!!! My design specialist Richard Keigley is very responsive to all of our needs, as is  the office team and very friendly. We chose Adirondack because of REPUTATION and REPUTATION!!!This is our 2nd project with Adirondack Basement Systems. We are very happy with the 1st installation, hence the callback for the 2nd portion.. I DO NOT anticipate any problems, everyone is GREAT from the office staff to design team to installers!!!Thank you!!!

Just had a rainy, warm day that melted a lot of snow at the same time. With our SaniDry there is no noticeable moisture in the house and with the raised flooring I can go about my day without concern of potential water damage to our new finished basement.

So far the system has been great! No more puddles!  The dehumidifier is awesome.  It's a pleasure to walk in the basement and not have it be smelly and damp.  After the latest rain I went to check the basement and not a sign of water!

We noticed our hanging laundry in the basement is now dry in half the time.  The RH declined from about 64% to 42%!  We are very satisfied with our SaniDry unit.

Adirondack Basement Systems installed a drain around the perimeter of two basement areas, put in two new sump pump systems, and installed a dehumidifier. I also had a vapor barrier installed and two windows replaced. The team was puctual and professional, as neat as possible (jack-hammering is very messy business) and finished on time. Upon completion, they took the time to thoroughly explain the system and its maintenance. Dealing with this company was a pleasure. The only reason I wouldn't give this company straight A's is that they are a bit pricey, but I have no regret paying extra for the quality system they installed. The air quality of my entire home had improved drastically- it was worth every penny!

"Adirondack's sump system seemed to be a superior design to handle our particular basement water problem. After one year, with probably less rain and spring melt than normal, we've had no water in the basement, with the exception (twice in the past year) of water that has apparently seeped in one location through the block wall and down a firing strip behind the wall paneling onto a very small area of the cement floor. Ron installed a plastic piece to direct the the seepage from the firing strip to the block wall behind the plastic wall system instead of the seepage running along the bottom of the firing past the plastic wall system onto the concrete floor."

I have to say that your crew was the most professional crew I've ever worked with. Everything was clear to me when explained. They worked great and cleaned up very well. The Design Specialist and crew were very hard working.I choose you guys to do the job for me and i can say i could not be any happier with the over all out come of knowledge. Thank you guys so much. We loved Sean and his crew. They took extra care and time making sure the prevention is in place. Very nice, polite and professional. I recommend your company to everyone, even those with dry basements!

"We loved Sean and his crew.  They took extra care and time making sure the prevention is in place.  Very nice, polite and professional.  Am recommending your company to everyone, even those with dry basements."